CFPB Building

Who is the Consumer Financial Protection Bureau (CFPB)?

The CFPB works to give consumers the information they need to understand the terms of their agreements with financial companies. They are working to make regulations and guidance as clear and streamlined as possible so providers of consumer financial products and services can follow the rules on their own.

Why was the CFPB established?

Congress established the CFPB to protect consumers by carrying out federal consumer financial laws. Among other things, the CFPB:

Writes rules, supervises companies, and enforces federal consumer financial protection laws

Enforces laws that outlaw discrimination and other unfair treatment in consumer finance

Restricts unfair, deceptive, or abusive acts or practices


Takes consumers complaints and work to get a response from them

Monitors financial markets for new risks to consumers

Promotes financial education and Researches consumer behavior