The Lenders Who Are Giving Borrowers a Second Chance

By Steven Shaw on 6/10/2013


The Lenders Who Are Giving Borrowers a Second Chance

Brenda is still tending her garden, though, thanks to a loan the couple received from the New Hampshire Community Loan Fund, a Community Development Financial Institution (CDFI). It allowed the Woods to replace their home with a new, safe and affordable energy-efficient manufactured home.

Nearly 700 families were able to finance homes through the Community Loan Fund, which won a $5.5 million award from the Wells Fargo NEXT Awards for Opportunity Finance for expansion of an innovative financing program for manufactured housing mortgage loans. The NEXT Awards recognize innovative CDFIs that responsibly serve low-income and low-wealth people and communities.

Brenda and Larry WoodsCommunity Development Financial Institutions, which include banks, credit unions, loan and venture funds, are making loans where others may fear to tread. “We are looking for those loan opportunities that are most likely to play a transformational role in someone’s life, especially someone low income and low wealth,” says Mark Pinsky President and CEO of Opportunity Finance Network, a national network of CDFIs.

How CDFIs Help Borrowers

  1. Flexible loan amounts. Ask your bank for a $2,000 loan and the teller may hand you a credit card application, but personal loans through CDFIs often range from $2,000 to $20,000, though the loan amount “can go as low as $500,” Pinsky says. Small loans like those are typically not attractive to larger financial institutions, who may not find them profitable enough.
  2. Credit leniency. While borrowers should expect a credit check, a poor credit score shouldn’t stop a borrower from exploring this option. “Virtually all the folks we see have low credit scores. Sometimes it’s a foreclosure, increasingly often it’s due to large medical bills,” Pinsky notes. And unlike traditional loans, consumers with poor or slim credit histories may find that their creditworthiness can be judged in part by how they have handled utility bills or rent – transactions that usually don’t appear on credit reports.
  3. Willingness to take a risk. All of the institutions that make these loans serve low-income consumers and communities, and as a result may be able to extend credit to those who don’t meet the minimum income requirements of other lenders or those who traditional financing institutions consider “risky.”
  4. Support beyond the loan. Those who get these loans find they often also get a good deal of support and borrower education (called “technical assistance”) to make sure they understand the terms of their loans and can hopefully pay them back successfully. “We might pull their credit report and show them how they can improve their credit score,” Pinsky explains.
  5. Better loan terms. The interest rates and terms for these loans may be better than what the same borrowers may receive if they were to use expensive payday lenders or traditional lenders that finance borrowers with bad credit. Loan repayment terms may be more flexible as well.

CDFIs may fund personal, auto, housing and/or small business loans. Opportunity Finance Network (OFN) maintains a directory of CDFIs at

The approach appears to be working for both those who get the loans and those who make them. OFN reports that members have extended more than $30 billion in financing, with cumulative net charge-off rates of less than 1.7%.

As for the Woods family, they are thrilled with their CDFI loan. “It was very easy; a smooth process,” says Larry. “These things do take time but it was reasonable.”

They even had an extra reason to celebrate. Their loan was approved on Brenda’s birthday.

Image: top, VStock; bottom, courtesy of the Woods

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